> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Logging In as a Client

You can log in as any active client to see exactly what they see in your portal. This is useful for troubleshooting issues, verifying how content appears, or walking a client through a feature.

## How to Log In as a Client

1. Navigate to **Clients** and open the client's profile
2. Click the **Options** dropdown in the top right
3. Select **Log in as**

![Log in as client option](https://storage.crisp.chat/users/helpdesk/website/-/9/1/6/8/916842d9772b4800/clients-login-as-option_1tixvrr.png)

You'll be redirected to the client's dashboard, seeing the portal exactly as they do — including their check-ins, messages, plans, and payment status.

## Returning to Your Coach View

Click the **Exit** button in the top bar to return to your coach dashboard.

![Exit button](https://storage.crisp.chat/users/helpdesk/website/-/9/1/6/8/916842d9772b4800/clients-login-as-exit_1blvcmz.png)

## Important Notes

- This option is only available for **active** (non-archived) clients
- Any actions you take while logged in as a client will appear as if the client performed them
- Use this feature carefully — avoid submitting check-ins or making payments on behalf of a client unless intended

## Sending a Login Link

If a client is having trouble logging in, you can send them a fresh login link:

1. Open the client's profile
2. Click the **Options** dropdown
3. Select **Send login link**
4. Confirm in the dialog

The client will receive an email with a one-time login link they can use to access their account.