Forgotten passwords

Clients can reset their password using the Forgot your password? link on the login page.

Login links

You can also send them a login link by clicking the Send login link button in their profile.

If a login link has expired, clients can request a fresh by clicking Send a new link in the expiration message, or by clicking Login with email

Locked accounts

If a client enters their password incorrectly too many times their account will be locked. Their account will be unlocked after a period of time, or when they request a password reset link.

Updated on: 23/02/2024